> Technology robbed workers’ of what had been highly valued physical knowledge about a job: the precise way to jimmy a stuck gear, the sound a machine makes when something’s about to break.
lol. I run IT. Nobody at my workplace knows what I do.
Contrary to TFA, my automation gains accrue to myself and my company. It seems difficult to see this as anything but win-win. I get respite and time to think, and my company gets improved responses and uptime.