Thank you for copy and pasting this. They need to fire their designer right away. There is absolutely no reason for me to wait 10+ seconds for their website to load text data. WTAF are they thinking?
It may seem like a small thing, but it is an important detail, and it makes me question if the company is snake oil or not. It doesn't appear very professional to take this approach. Maybe it was ok in 1998, but not today.