Absolutely true. Employees do not trust management for good reasons, because they have experience with management not being open and honest with them (speaking generally here, of course there are exceptions).
Management's goals are often counter to those of the employees. Whereas workers want good pay, flexibility, work/life balance, and so on. Management wants control, pay people less, have them work more, and so on. Many managers pretend they care about what the workers want, only to force on to them what they want. People pick up on that bait and switch after a few times. Again, speaking generally here, this isn't universal, but it is common.