I live in the UK and I've never come across any company that does shitty stuff like this. Is there some EU law we've still got that explicitly prevents this?
(The basic relevant articles in the directive are Article 3, Article 6 and the Annex here.)
Now that the UK left the EU, and given the "conservative" (i.e. neo-con, market-liberal) government, I wonder if the UK laws concerning this kind of consumer protection will get watered down (or already have been).
> Under EU law, standard contract terms must not: > * be contrary to the requirement of good faith; > * disadvantage consumers (in terms of rights & obligations), in relation to sellers/suppliers.
There might be a more specialized law/regulation though. The EU is pretty bad with their public relations stuff so it's hard to tell.
[1]: https://europa.eu/youreurope/business/dealing-with-customers...