I can get not how this might get lost if you are looking at it from outside the industry. Realistically, Planet should be in the business of selling pixels in mass. However, Planet has decided that isn't enough for them, they want more of the value add. This is built into their licencing/ ToS. However, their black box analytic solutions simply aren't good enough. They never have been and if they arent willing to give you a full chain of custody of every assumption a given algorithm uses, it never will be. Any solution that isn't completely translucent isn't good enough.
If they wanted to be crushing it, lower the cost/ barrier to entry on the pixels themselves. Get it out into peoples hands and use more open, easier to build on licenses. Let people actually use the data.
I've been on the other side of 5 failed attempts to work with Planet at large, medium, non-profit and startup scale projects, as early as 2016 and as late as 2021. They just don't get it. If your data isn't easy to use, I wont. If your license is going to prevent me from building what I need to from that data, I wont use it.