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The discord community seems acutely aware of this. When I first became acquainted with the system last year I made an effort to document my confusion when hitting roadblocks after reading the handbook to them, and most of them came down to usability issues with the implementation of the pages. The response was always the same "we know, and thanks for the report."

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That's the equivalent of "we'll get back to you". If they know and not doing anything about it they're not doing their job.

That's not so bad for a free project but if they pay someone to do it that sounds like a bigger problem.

Edit: In reply to the comment below which I can't reply to: Someone else mentioned the person doing the server was being paid for the work on the handbook.

You should be aware that "their job" is probably not the right term. FreeBSD is developed (mostly, technically) by volunteers and you can't make them do things you want. If you won't step up to do it, it's little unfair to demand others to do it for you.

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