One is that we've had many bad reports from partners that Jira Cloud is incredibly slow, even when compared to the already underperforming Jira Server and I wonder what their performance guarantees are. The other one is that it's so, so pricey.
It helped, but not in the way I thought it would! There's been no reply, but also no more spam emails now!
I haven’t used Jira Cloud in any great depth, but I did play around with it as part of trialling the free plan and was amused that you could quite easily come across warnings to backup your installation and consult your system administrator before proceeding…how exactly do I do that for a cloud service? Doesn’t exactly inspire confidence.
At my last job we used Bitbucket Cloud and that was awful. Dog slow, ridiculously low threshold for being unable to render diffs, and constant incidents. We used to joke that they could make the “Bitbucket is experiencing an incident” banner a permanent fixture on the page and it would be right more often than it was wrong.
We’re still using on-prem Jira at my current job, but we just migrated away from on-prem Bitbucket to GitHub, as Bitbucket was becoming infeasible and the cloud offering is a bad joke.
I have. It's painfully slow.
But slowness isn't really the problem, the problem is that it's unpredictable.
I wait for the interface to be fully loaded, so I click on a text box and i start typing. Then FU--ING something takes the focus to some other element in the web page and now i'm typing random shortcuts (like reassigning tickets, changing status or whatever).
It's painfully slow but the real problem is that it's unpredictable in its behaviour.
This happens to me often and it's absolutely infuriating. I'd prefer a blocking spinning wheel of death over that nonsense. It's all but ensured that I'll be looking elsewhere when choosing project tracking software in the future.
I think software companies need to have a serious “Come to Jesus” talk with their users about who needs to control what.
Thankfully we haven't been impacted by this outage.
> or maybe it's my aging Macbook
sometimes i have to switch to the "old ui"[0] to get any use out of it (not sure what the cause is, but sometimes its literally unusable)
[0] https://community.atlassian.com/t5/Jira-questions/Re-How-do-...
I have to say it got better after they switched to AWS but Jira not working/being slow is still an inside joke in the office
There’s nothing that makes me happier than the fearsome squealing noises that enterprise sales drones make when you drop the sales equivalent of a Paveway IV on their pitch.
My favourite one was running some software supply chain compliance software on itself and explaining how it was constructed on top of a CVE riddled garbage dump.
"Bite the Bullet" is a phrase from an Englishman, Rudyard Kipling, in his first novel, "The Light That Failed". It's believed to have come from the other English idioms, "to bite the cartridge" and "chew a bullet", which date back to 1891 and at least 1796. [1]
Not an idiom I'm familiar with, but it's grammatically correct and clear so I'd count it as proper.
"Bite the bullet" is commonly used.
Atlassian completely ignored the large number of smaller customers who are legally forced to use an on-premise solution. If the software industry was so hell-bent on SaaS there would be a great business oppotunity in creating an on-premise Jira competitor.
And it is the exact same software as Server with some extras enabled like support for multiple nodes, so upgrading to it is as simple as pasting in a new product key.
You’ve never actually had to update an on-premise JIRA instance yourself, I presume?
In other words, this outage is not -because- it's cloud software. It's because someone, somewhere, broke something fundamental. That can (and does) happen in on prem at a much higher rate.