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i don't share this experience at all. i've used zillow and apartments.com recently (found a place through apartments.com about a year ago and just found one through zillow a few weeks ago) and had no issues. the filter options work how you'd expect, and i wasn't put in touch with any middle men - it was either the private property owner or the apartment management company who handled the leasing directly.

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Had an excellent experience finding my last two places from Zillow - one in SD and one in Denver. Truly wonderfully luxury 1 beds at below market prices from landlords who had this as their only secondary property.

Tried the same thing with NYC and things went nowhere fast.

I had pretty good luck with Zillow and Craigslist all the times I've tried

There were a few outright lying apartment management companies, but I managed to look at some nice places being rented out directly by their owners and settled on a good one

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