Like if I'm at the grocery store and I strike up a long "polite conversation" with the cashier, I'm actually kind of being a dick to everybody behind me in line, by slowing things down. And it seems rude to me, that I should impose upon the cashier to make them pretend to be my friend. They are working and I'll respect that by letting them focus on their job.
Speeding things up for the people behind me and keeping the professional boundaries in place aren't some sort of deep difference in the problem-solving philosophy. This is just basically a different way of looking at politeness that emphasizes getting out of the way.
I agree. This was pointed up in a cartoon I saw a bunch of years ago. It had two identical panes of two drivers in their cars.
In the pane entitled L.A., one driver was saying to the other "Have a nice day!" while thinking "Fuck you!"
In the pane entitled New York, that driver was saying "Fuck you!" while thinking "Have a nice day!"
As a native New Yorker, that really resonated. As such, a big "Fuck you!" to everyone! ;)
Small talk bullshit like that ain't hard. Toss out some one-word responses or thought terminated cliches.
Plus I can't count the times I've seen folks looking confused at a transit stop and someone asks them if they need help before I get to them. Of course, the local will act annoyed the entire time while helping.
I handed the shovel back, and started leaving and noticed that they were headed into their home, not to their car. I inquired, and they weren't going anywhere. Maybe a bit more interaction beforehand would have helped.
But in Calgary, Manitoba, Waterloo... I've done and seen people at this while also having a nice conversation.