They can't spin up test environments quickly, so they have windows when they cannot merge code due to release timing. They can't maintain parity of their staging environments with prod, so they forswear staging environments. These seem like infrastructure problems that aren't addressing the same problem as the staging environment eo ipso.
They're not arguing that testing or staging environments are bad, they're just saying their organization couldn't manage to get them working. If they didn't hit those roadblocks in managing their staging environments, presumably they would be using them.