- same checkout/employee reluctantly saying there is a new policy: bad management, new management, other things likely going downhill
- same checkout/employee not being able to bypass this - if normal waste reduction, hand out less, and give on request? but no exceptions?
- sloppy joes are sloppy, saucy, and drip everywhere
- this is a takeaway order, and they are likely going to be eating it somewhere they do not have easy access to napkins
- new policy: why are they cost cutting? have they also changed suppliers to cheaper meat or cheese? if they are cutting corners on one of the cheapest paper products, what else has changed?
- general human pissiness if you previously did not have to pay for sauce or napkins or utensils or whatever and now you do
That's why you see those enraged 1 star reviews and why these people never came back. These aren't people who are offended at simple business transactions, these are people who feel personally wronged, and that will always generate a lot of negative emotion.
Apart from MBAs, politicians of today apply many of the same ideas, e.g. any kind of long-term planning is scrapped for fast results.
Not all politicians, but too many unfortunately.
No, they didn’t come back again because they got fewer napkins.
Welcome to Earth. People are awful. And messy.