Managers with MBAs are the best at taking money from workers and not much else [pdf]
nber.org
nber.org
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Rather than actually manage anything, they then just demand others find ways to reduce the number of dollars in the cost line, and raise the number of dollars in the profit or revenue line.
The end result tends to be foreseeable and in line with most other comments here - short-term thinking outcomes, like asset stripping, selling things to free up capital (that isn't needed) and leasing them back (to make the business look more profitable as it spirals into the ground by burning up all that capital pile, after paying a large dividend), etc.
I wonder - is there an argument in favor of this, beyond the usual "shareholder value" or "shareholder return"? Is this something that's taught or expected as part of the doctrine? Is the idea of turning complex things you don't understand into revenue a taught principle? (As in my experience, it ends up with very obvious catastrophic issues, caused by the business manager not understanding or believing the impact that will arise from the change they make, followed by them changing job before the foreseen and inevitable negative outcome arrives).
Could companies get better business managers by releasing their bonus over a period of years, so that people's true ability to perform is factored in? Aka the principle of being around for long enough to get found out, which in theory ought to get you better managers, since those who would get "found out" will avoid the opportunity?
In one case, they wanted to just shuffle numbers between columns in Excel, and there wouldn't have been a business in a few months, as they'd have trimmed all the spend that meant there was a viable and competitive product to sell, and made the monthly outgoings higher than takings, all to make the spreadsheet look nice...
Maybe business managers need to be taught more about innovation and how to get out the way and enable it as a value creator? Or maybe we need to better condense what really matters into a single college class - cutting all the bean counting and financial tricks and focusing on the useful lessons instead?
That's the rub, people have been running businesses for millenia without requiring specialized education for it. SaaS was a huge change in the business model, but did it require an MBA to come up with the idea? Or was it someone who figured that their customers didn't want to wait for "vN" of the product?
But their voice needs to be equal with people who specialise in what is actually done on the ground.
Basically real management specialization, not 'make line go up, you in charge everyone else is a peon to be exploited' training.
This is definitely an issue in my experience. There's some who can communicate well. In cases where you don't have one of them though, the solution seems like it would be a same-level or one-level-junior "PR" type individual, who helps them to hone and delivery a message. It seems incongruous that in this one (?) context, we look for general enabling skills further up the chain, rather than down the chain.
They took a business dude for that role instead, I left, and the company went bankrupt.
But it was a good thing, my life got so much better when I finally quit emplyoment for good.
Tell me more...seriously
(just kidding, just kidding)
Edit: yes, "Author and Consultant" says the profile. (Hi Kay :-))
I'm just a freelancer.
But I only work 10h a week, so in relation to a 9-5 job it could be considered part time retirement.
I'm pretty sure you're seeing it that way because it's designed that way, unfortunately.
I find this notion really interesting actually, as intuitively it makes no sense, yet it's clear this is what people believe.
I guess if you consider all businesses as generic machines that work the same way, you could argue it is theoretically possible, but that should always leave open a huge opportunity for the ones that ignore this practice to push on ahead and win... If your rivals all behave in a relatively predictable way, that ought to give you a usable edge.
> I'm pretty sure you're seeing it that way because it's designed that way, unfortunately.
That seems to be the case. It's an incredible situation, and one which I hope in future we will reflect on, laugh at, and chalk up as a massive long-term failure in Western business practice.
That was the last time they came in for sloppy joes. We lost a $200 a week order over fifty cents of napkins.
This plays out slower in large companies with more complicated products but I always think back to that guy when I see stuff like that.
Apart from MBAs, politicians of today apply many of the same ideas, e.g. any kind of long-term planning is scrapped for fast results.
Not all politicians, but too many unfortunately.
Welcome to Earth. People are awful. And messy.
- same checkout/employee reluctantly saying there is a new policy: bad management, new management, other things likely going downhill
- same checkout/employee not being able to bypass this - if normal waste reduction, hand out less, and give on request? but no exceptions?
- sloppy joes are sloppy, saucy, and drip everywhere
- this is a takeaway order, and they are likely going to be eating it somewhere they do not have easy access to napkins
- new policy: why are they cost cutting? have they also changed suppliers to cheaper meat or cheese? if they are cutting corners on one of the cheapest paper products, what else has changed?
- general human pissiness if you previously did not have to pay for sauce or napkins or utensils or whatever and now you do
No, they didn’t come back again because they got fewer napkins.
That's why you see those enraged 1 star reviews and why these people never came back. These aren't people who are offended at simple business transactions, these are people who feel personally wronged, and that will always generate a lot of negative emotion.
"Basic accounting and economics, simple finance and business law, organisational behaviour, HR and PR, fundamentals of marketing, technology and information systems management, risk management and corporate strategy."
This is a highly useful broad but necessarily thin body of knowledge. When I was at uni we had to do a basic law and business for engineers module - and that at least taught me how much there is I don't know and could hire expert advice on.
The problem is that people see the word "management" and then do something dumb like put an MBA in charge of things, or worse, people (that seldom goes with the territory). The MBA certificate became mystified and given far too much clout in the late 90s when the weak idea of generalised management of financialised business flourished. Today we better understand the pitfalls of that whole way of thinking.
It's also possible for someone with existing domain skills, perhaps even a PhD or lifetime in the MD seat, to go and do a MBA just to learn to speak modern business language.
Again, these are useful skills, but don't just put them randomly in charge of things because you see an Ivy League brand and the letters M.B.A.
If I understand this paper correctly, MBAs in aggregate neither grow the pie nor shrink the pie compared to non-MBAs. What they do well is increase the share that goes to capital rather than labor.
MBA: Mostly bloody awful
Something happened to management culture decades ago and now being a Master of Business Administration, especially from Harvard, is rather on the nose. MBA, it's being said, can also stand for 'Mediocre but Arrogant', or 'Management by Accident'.
https://www.abc.net.au/radionational/programs/backgroundbrie...Incentives in almost all US businesses are based around quarterly/annual outcomes, and even more so are almost legally required to for public companies. This results in a breed of manager who wants to get in, pump, and dump.
Hiring from a within via long term employees should be seen as a value signal, but instead professional traders prefer external hires because their track-record is public, and can be more easily quantified. This creates a small number of CTO-tier hires who rotate endlessly through corporate entities making ever more obscene incomes, and often leaving a mess behind them.
1. Bad managers who get "found out" in the longer term don't apply for the role, as they won't be getting their bonus for stripping assets into a sell-and-lease-back, as their bonus will eat itself when the company starts to spiral downwards in a year or two.
2. Those who become bad managers get seen for what they are, and can't as easily "job hop" to escape the crisis they've caused. This tarnishes their reputation, warning others, and any exec jumping early will be viewed with suspicion.
In theory you could argue for stock options or similar, but those seem to deliver the short term behaviours that cause the issues in the first place (selling tangible things to raise dividends, to raise the share price, then discover you need to borrow money as you spent it all on renting the things you used to own).
On the one hand, as an engineer who has reported to and worked with many MBAs, I totally get it. In no way does an MBA give someone any ability to effectively work with or support teams they wouldn't have been able to lead pre-MBA. But unfortunately an MBA often gives people the _belief_ that they can do so.
On the other hand, as a Harvard MBA, I loved the material and program. It was 20 months to recover from burnout, learn from brilliant and passionate professors, and broaden my knowledge in directions I would have been hard-pressed to pursue on my own. When I grew in my career to lead organizations of hundreds and thousands, and had to navigate a larger commercial context, my MBA made me much better at that job.
The MBA was originally intended to equip high-potential, early-career contributors (specifically engineers!) with the skills and context they would need to someday become an organizational leader. And it still can be! Unfortunately though that's no longer the standard trajectory, and I don't know that that's for the best.
On the one hand, as an engineer who has reported to and worked with many scientiologists, I totally get it. In no way do high operating thetan levels give someone any ability to effectively work with or support teams they wouldn't have been able to lead pre-scientology. But unfortunately scientology often gives people the _belief_ that they can do so.
On the other hand, as a hollywood scientologist, I _loved_ the material and program. Going into my purification program I was a reasonably experienced engineer, entrepreneur, and manager; that set me up over those 20 months to reflect, learn from brilliant and passionate teachers, and broaden my knowledge in directions I would have been hard-pressed to pursue on my own. When I grew in my career to lead organizations of hundreds and thousands, and had to work in a larger commercial context, scientology made me much better at that job.
Scientology was originally intended to equip high-potential, early-career contributors with the skills and context they would need to become a superb organizational leader. Since then it's become something else entirely.
If you're trying to say that the material one studies in an MBA program isn't rigorous or relevant then say that.
If you're trying to say that the material one studies in a scientology program isn't rigorous or relevant then say that.
No matter the difficulties you may be facing in life, Scientology offers answers. It provides an exact technology with step-by-step procedures you can use to handle problems and better your life and the lives of those around you.
Whiffenpoof voice: including classes on hu-mor
It seems from your comments that the MBA is worthwhile content and experience, but that perhaps the issue is people doing MBAs without a hard engineering or science background, who want to manage "a business" rather than "their engineering business"?
I wouldn't restrict it to just engineers, but I would certainly focus it on early-career managers in any high-skill industry where the transition from IC to organizational leadership is a challenge.
The majority of my class was on the Ivy->Consulting/PE->MBA track, and though many of them were wonderful and well-meaning human beings, that did not prepare them effectively to lead in industry.
I'm not quite sure where the market need for undergraduate business degree education comes from, or who is hiring them. It's clear the demand is there, as they're not unemployed en masse, and many do it, but I wonder if business could viably become a "postgraduate only" subject, so everyone doing it had a grounding in a subject matter area, rather then a generic undergraduate business degree?
Other than that though I totally agree, I have no idea what market value an undergraduate business degree offers.
But that kind of engineering is usually not the software engineering one. SENG vs all the others are pretty different in many ways, because the limits we deal with are more abstract mathematical vs. objects set more in hard sciences. Physical limits are mostly around information theory, the speed of light, algorithmic running time and how many people / data centers can you throw at a problem and people only really start thinking about that when the projects get big, which are not most projects. The vast majority of software is about equivalent to building single family houses, which often do not involve a single engineer at all.
Many engineers have a common core curriculum that has physics, circuits, chemistry, fluid dynamics, etc that lets them feel like they can relate to other engineers more and find software a somewhat alienating world with different personalities, requirements and cultures.
I do agree that there's a heavy power law on program value, but I attribute it more to the scarcity of great professors and the peer learning advantage of highly selective programs.
Your ycombinator analogy still applies pretty well actually.
I'm a software engineer with a couple years' experience (and am graduating from Harvard college in a couple of months). I'm pretty familiar with the pressures of business that come from high-up, but I also understand where they come from in some cases. I'd love to learn more about business (what little I've seen I found fascinating) and I dream to someday find a balance between a happy technical team building a great product, and a healthy and profitable business.
How has getting your MBA helped you with your career growth (not getting leadership jobs, but actually thriving in them)? And how well were you able to integrate your engineering experience with the business pressures as you led a team?
Honestly, the value of my MBA curriculum didn't really kick in until I had a P&L and a 100+ org. And even there, it's less a specific set of skills, and more how the case study method gives you indirect experience and context which would be prohibitively painful to learn the hard way.
When your team or scope grows to very large (1000+ person) sizes, the investment of two years of my time to avoid a single major blunder or focus a bit more efficiently becomes worth every minute invested. There's just so much leverage to fuck up so badly and impact so many people.
> Within five years of the appointment of a business manager, wages decline by 6% and the labor share by 5 percentage points in the US, and by 3% and 3 percentage points in Denmark. Firms appointing business managers are not on differential trends and do not enjoy higher output, investment, or employment growth thereafter.
So, the company sees salary expenses reduce by 3-6% and the rest of the business is unaffected. Sounds like hiring MBAs is a great decision for them.
We should hold people to a higher standard than “do things which benefit you at the expense of others”.
If we were going to try to be scientific about it, we'd look to see what kind of people make genuinely outstanding managers and executives by analysing successful outlier organisations and looking at the composition of their management, board, etc.
I strongly suspect most companies will benefit more from training a specialist within their business than they will from trying to get a generalist in.
The capable employees who know they're being screwed go elsewhere and take their institutional knowledge with them.
And by the time even a quarter of your workforce fits into this category, you've made it a miserable place to work for everybody. The bunglers are miserably bungling for bare minimum salary, the remaining competent staff are miserably trying to compensate for the bunglers, and the oxygen thieves in charge are miserably trying to get useful work make out of a staff of bunglers and burnouts.
Why can't someone be the same as a manager too? When managers get rated at their annual perf review, vision is one of the things you are rated at.
And top level metrics remain constant. So no benefits to stock owners, just rent seeking management at the expense of the firms attractiveness as an employer. Nice.
> consistent with our first set of results, these business managers show no greater ability to increase sales or profits in response to exporting opportunities
I guess “in response to export opportunities” is somehow key there. That negates my point then, and makes me wonder why they put the above sentence in the abstract while omitting the one you quote. Sneaky.
Instead, I would claim having the view 'business owner' and 'economist' is really helpful alongside expertise in the field this business is supposed to be good in. And not just a little, but MBA-level depth there; making sales predictions for the product, running net-present-value calculation for a high-capex asset, making decisions using quantified uncertainty, etc.
The problem seems to be "only an MBA". But having an MBA or equivalent knowledge while you are deep in your business' implementation is critical.
email to all: "Some of you are concerned about the recent change in leadership and of the changes they have enacted. Many feel that John Smith is just an MBA wielding moron who has no business running a software company. I have personally known John since we were kids and I just want to set the record straight: John does not have an MBA."
MBAs, please stop putting “MBA” after your name in your email signature.
After self-studying what is taught in an MBA with books, blogs, podcasts, and online courses, I get the value now. Like the quote in goodwill hunting, you can do it for a little more now than the dollar fifty in late charges at the public library https://www.youtube.com/watch?v=hIdsjNGCGz4&t=7s
Here's how I look at it now. Would you go build a mobile app, a website, cloud platform after reading a few blogs? Your friend tells you this, what would you think?
But don't we do this with business? Design? etc. It's a trained skill like any other. You go and learn, train, practice to hit a baseball. Paint a portrait. Engineer an application. And so, you combine art with science to discover and build a business.
I like this quote from Noubar Afeyan. An MBA is all about learning and practising how to do #2 https://www.youtube.com/watch?v=aiS-5OAWFQU&t=132s
It shouldn't be this rare or hard to start a business. The way people think about entrepreneurship and innovation is that it's unruly, chaotic.
It's an illusion. It is a profession like all others:
1. You create new technology, a new ability to do something to invent.
2. To innovate, you:
- Discover how to apply it to the real world.
- Design a way to bring to market for a profit. Launch in the market.
The problem with all those takes on MBAs is we all start life appreciating our own craft more than other peoples'. Hey, I did too. But over time, you learn to appreciate all crafts as much as your own.
What did you read / listen to?
It's not like you're a talented, highly technical software developer, get an MBA, then suddenly forget how to code and only know how to reduce costs by 4% per year. I mean, I don't think I forgot how to code. But I did encounter classmates who boil down businesses to spreadsheets where human beings are merely "capital resources that ate lunch". I can assure you the piece of paper with "MBA" written on it didn't suddenly make them that way.
I'm not going to stop HN from dunking on MBAs but I encourage people to look a little deeper than the person's diploma before judging them.