Had we all been doing the same analysis in the mid-90's when NeXT was failing and Pixar a mostly academic curiosity, I doubt anyone would be talking about how great a judge of the "cost-benefit analysis of perfection" he was.
Had we all been doing the same analysis in the mid-90's when NeXT was failing and Pixar a mostly academic curiosity, I doubt anyone would be talking about how great a judge of the "cost-benefit analysis of perfection" he was.
The man took a company that was going out of business and turned it into the largest company in the world. I don't think this talk is "hyperbole" in the least.
I agree if this was to happen back in the 90s, he wouldn't be as praised as he is today, but what does that have to do with anything? If I was to judge anyone before their greatest moments, they wouldn't pass the bar. And yeah, he was kind of an ass in his early days, but by most accounts he became a lot more mellow when returning to Apple.
The PC industry is working just fine, and a Mac and PC are more similar than they are different.
The music industry has hardly changed due to the iPod, you sell one way you sell another - that's not disruption.
And the phone industry most certainly did not change, it's just an incremental improvement on the fancy phones that have been getting steadily better. The iPhone may be great, but fundamentally it's just a better version of what was already there.
His business was taking an idea and perfecting it so people liked and used it. But it was not disruption.
But I'd say iTunes (music store) was disruptive. It changed how the music industry operated.
The iphone changed how we 'use' phones more than it changed the 'phone industry'. In fact, on writing that, I think that captures what Apple does best, it 'disrupts' how people perceive and use a product, that may in-turn distrupt an industry, but that is a consequence, not the goal (for Apple).
You really don't think the iPod was an industry-dominating hit? They sold hundreds of millions of them, and no other company ever really came up with a successful answer to them. It was left to Apple itself to kill them with the iPhone.
It's very interesting to watch all this historical revisionism that paints Jobs as the mysterious shadowy figure that was the creator of the digital portable music device, which was a boom product from day 1. Don't forget, Apple has also had several flops over the past decade, but no-one remembers them because of selective bias.
Jobs was an incredible man, but let's see him for what he did; don't turn him into a myth.
The iPod didn't win by accident, or cause of marketing. Sometimes the best product wins.
I bought a Nomad in August 2001 (roughly two months before the iPod came out). I have never had more remorse at being an early adopter.
The Nomad was the size of two Sony CD Walkmans stuck together. Its interface was a series of four fiddly buttons and a dire lo-res LCD screen. The iPod was a tremendous improvement in every single respect.
The reason why the iPod wasn't an immediate hit was because it was only available for the Mac. iTunes for Windows didn't get released until 2003.
If the iPod sucked in 2002, every other hard-drive based MP3 player sucked more.
Additionally, Jobs' relentless addition/pruning of the iPod lines (mini/shuffle/nano/color/touch/etc) kept Apple with both a streamlined offering and ~70% market share.
I'm not arguing that the first ("less space than a nomad") iPod was a revolutionary device at launch. But dismissing the iPod's success as "savvy marketing" is doing the device a huge disservice.
Loading music was no better or worse than other players I had, but iTunes was still horrendous bloatware. Why do I need to install Quicktime - absolutely and utterly useless to me - to simply move files from hard drive to ipod?! Some MP3 players I had just let you drag and drop with a file explorer and they would 'just work', plus you could use the software to do it 'properly' if you felt like. One chinese knock-off I had simply played the songs in the order you copied them on, which was weird :) Then there's things like radios - ipod had none, despite it being a clear feature people wanted for years.
But yes, I had several MP3 players of the era, and the ipod was nothing special in terms of user experience. The hardware case was pretty, admittedly.
People are viewing the early digital music player market with the rosy-coloured glasses of historical revisionism. Apple are top dog now, so it somehow stands to reason they always were? Logical fallacy. The early ipods weren't great, and it wasn't Apple out there leading us all into the digital music new world, there was a passel of competitors.
I think you also underestimate marketing - higher market share does not mean that the product is inherently better (betamax vs VHS, anyone? Or the OS war of your choice?). Apple has an incredible marketing team, and frankly good marketing does mean something significant, or there wouldn't be so much money in it.
I literally had the exact opposite experience you did. I couldn't afford an iPod when it was released, so I bought the Chinese knock-off. Several, actually -- I worked at Circuit City at the time and got an incredible employee discounts on them. And all had horrendous software, as well as plenty of hardware glitches. The software rarely worked as advertised and I usually had to resort to some sort of hack or third party program to get MP3's loaded in any sort of format I wanted them to work in.
It wasn't until years later when I could finally afford an iPod Mini that I finally found an MP3 player that worked on even a basic serviceable level. I still have that iPod mini, and it works perfect. If I didn't have an iPhone already, that would be my MP3 player for when I work out.
If you're speaking to computer know-how and aptitude, I am a programmer today, so I do not feel it is my ability that held me back.
Other than offering more capacity (years later at a higher price), the iPod really wasn't radically better than my old Nomad. I'll grant that the iPod was a great product, but it wasn't a revolutionary product in the way that the iPhone was. The iPod is certainly better than the absolute worst of the market, but it was only a little better than the best of the market at the time.
MP3 players sucked. You had to manually copy music onto them or use the absolutely crappy music libraries that came with them.
With the iPod you have your nicely organized music library and you sync it with your device. For the vast majority of people that so much better than manually copying music. I would never want to go back to the world where I copied music manually.
The iPod was an industry dominating hit. That’s a fact, not revisionism. A look at its marketshare over the years suffices.
Also: iTMS. It changed the music industry. To claim otherwise would be absurd.
I think you have a good point about the timing of all of this. However, Steve was consistently and shockingly successful for the past decade and a half, which I think is more than enough time to say that these qualities aren't just an artifact of timing.
Remember that Apple wasn't shopping for Jobs, they were shopping for a modern OS; they only turned to NeXT after Gassée fucked-up their deal to buy Be.
For Apple, having the NeXT talent and what became OSX, it was a success for them. So NeXT had value - it was not a "-1" as a company going bankrupt would be.
And if a web startup sold to Google at essentially no profit when you paid out the investors, and the technologies pioneered at it went on to power almost every major product Google released for the following 15 years, people would consider it a deeply influential and successful company.
People seem to grade NeXT on a very, very steep curve.
There's another thing.