It's hard for my not to wish you to have the kind of horrible automated ticket/service experience that makes everybody who had gone through it immediately understand the value of speaking to a human.
For instance I had an issue with my phone, I had to call support. I got redirected to 5 agents at 3 different companies before I finally started getting anywhere. Note some of those agents even gave me the wrong phone number and basically ended up taking me to some random unrelated companies. The end result was to start doing things over email (basically same as ticketing). After hours of phone calls and even longer on hold I'm finally (maybe) getting somewhere using emails. Still haven't gotten to the destination but maybe I will soon