Is there a link to the paper or a different article that contains information, instead of… not?
The articles correspond to the following arxiv preprints:
https://arxiv.org/abs/2112.05171v2 [Quantum Hair and Black Hole Information]
which is an overview work published in Elsevier's Phys.Lett.B on an open access basis; and
https://arxiv.org/abs/2110.09386 [Quantum Hair from Gravity]
which is the main work (published to APS's Phys.Rev.Lett) that the not-so-fine article attempts to summarize.