> Americans seem to want and even feel they're owed that kind of false sincerity/kindness from "low skill" workers they interact with

This is true to a sometimes weird degree, but...

> there's no indication that the same business that owns the bar is the same business that owns the building

A business is going to get judged on its physical space regardless of ownership or fairness.

There's a bar in Amsterdam with a rather unique tap collection and a remarkably annoying location, but every time I mentioned it to one of my friends there neither of those things would come up - it was always some variation of "oh isn't that the one where you have to walk up a sketchy spiral staircase to use the toilet?"