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I understand your frustration, that sucks.

On a side note: Is this kind of business relation the result of unequal partners where one-sided benefits are incentiviced? Is building a product the new product?

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Both sides get benefits. We basically bring new shoppers to your ecommerce store. You get new users and if they come back and pay again, we only charge ~1%, if they paid the first time, we charge higher fee depending on our costs. So you benefit by connecting your Stripe account to ours and gaining new shoppers, we benefit because we charge percentage of transaction as a fee and generate revenue

Sorry, I meant between you and stripe

We increase volume of other stripe accounts connected to us. When there is high volume, Stripe makes higher revenue

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