You may have a different requirement from a product (OSS, etc. - I myself prefer to use Linux because of the open-ness) while others may have different (wanting it to look good, do the common things without a hassle) - but why is that a reason to say "passing off crap"? I will agree to the iPhone complaints, so they botched up the launch by sending out a half-baked product. The 2.1 update seems to have fixed a lot of problems for many people. The iPhone is driven by software a whole lot more than other phones are, and so gets updated at a very high rate. That is a good thing. How many phones you know keep adding features to themselves or fixing their own bugs via software updates? Or do other phones just not have any bugs or annoyances?

I will admit, though, that Apple tends to go overboard with its cheesy marketing tricks and ploys many times. They should let the products speak more. In most cases, they just do.