Intent? Someone who’s evil probably can’t be convinced what they are doing is harmful, since they did it out of greed and selfishness. Someone who’s just incompetent can get better.
Not that I think apple falls particularly in either category but there’s a difference, the ability to realize and change.
You snuck the word negligent in there
I did, and that's why I don't think intent is a difference. It's malicious compliance which does have intent, imho.
For the party on the receiving end, maybe nothing.