Google is simply not a very reliable business partner for tech. I have a decade worth of experience in the Danish public sector, where I’ve had plenty of great experiences with both Amazon and Microsoft. I know that a lot of people would prefer things to be open source, but part of what you pay for in an Enterprise Organisation is availability of support. When AWS first entered the European market, most of what they sold in the support side was rather automated. Which just couldn’t compete with what Microsoft sells, where Seattle will call you with updates every hour on the hour if you’re a big enough customer. This is a big part of why Azure managed to capture the market share it did under the nose of AWS, the other part being that once you buy Office365 well… Anyway, I’ve never seen a huge tech company change their ways as quick as Amazon did, and today they’re actually ahead of Microsoft in terms of compliance with EU legislation and Enterprise support.

Google mean while has the same business-to-business support that it does for private customers like the author here. For some services it’s because Google doesn’t care, but they do care about Education and they still can’t figure out how to readjust to be a valuable business partner even when they actually want to sell you something.

So my best advice to anyone using Google services would be to find a better vendor as quick as possible. It’s completely ridiculous that you can lose your business account over someone replying to a spam mail.

Just imagine if Microsoft kicked the Danish government out of Office365 every time one of our employees did something silly in their emails. I know there is a difference between us as individuals and the Danish governed, but the point in trying to make is that there isn’t, not to Google at least. So maybe they are just a terrible vendor?

This is all anecdotal by the way. I haven’t seen anyone complain about getting locked out of their azure essential subscription, so in my eyes that is simply a safer way to pay for g-suite type services than g-suite. That being said, I do personally host my domain and DNS stuff on their own separate accounts at their own separate vendors, both privately and professionally, exactly because you want that stuff to remain unaffected by everything else.