> which does carry a lot of benefits besides not paying the fee, including better customer management and support
And most importantly, making it really difficult for the user to cancel the subscription
And most importantly, making it really difficult for the user to cancel the subscription
https://www.mofo.com/resources/insights/211006-new-two-click...
> If sufficient data to identify the subscription to be cancelled
> is entered by the consumer, the submission of the form will itself
> be a valid cancellation, the effect of which cannot be made subject
> to further steps such as logins or second factor (e.g., email, app)
> confirmations.
“we got a request to cancel your subscription. We did that, but if it wasn’t you who made that request, or you accidentally unsubscribed, click here to revert that cancellation within X days”.
I'm so mad at them.
In contrast, with Apple Pay it's a quick subscription cancellation via one simple interface.
Regardless, Apple could still mandate use of their own payment system alongside optional 3rd-party systems, and let all options compete on their merits - ease of cancellation being one of them.
> You can dispute any transaction even on a debit card if the merchant is being uncooperative or you haven't received the goods/services promised.
You can? In the Netherlands? Which is what this is about?
Each country can have its own laws on top of that (such as Section 75 protection in the UK for credit cards only) but the basic dispute scheme is managed by the card networks.
I think it's just that they don't make any money (their profits mainly evolve around interest and late fees), as mostly everyone here pays their CC bill on time and has only one card. There's also hardly any loyalty programs to speak of. I've never seen anyone do cashbacks and with the loyalty points you'll be lucky to get a towel set a year :P The whole situation is very different from the US.
Most people only even have the debit version of the card but even for the credit version it's like this. I still have both because some US companies don't accept the debit version of my card. Though it's becoming much less of a problem and I haven't used the card in years, will probably cancel it as it counts as an active loan.
For credit cards, that's definately a thing. But, most people use debit cards that do not offer protections.
1) Security. I'm not using my money when I use a credit card. If someone stole a credit card, my bank account is not at risk in the same way if I lost a debit card or a check.
2) Fraud protection. On top of not using my own money, if someone does spend with a credit card, I'm protected much better than if it was my own money. Disputes and fraud on bank-issued debit cards tie up my money, meaning I can't pay my bills. Fraud and disputes on credit cards tie up some of my credit, and is not interest-bearing while it's under review.
3) Grace period. I basically have 45-60 days from when I purchase something to when I have to pay the statement balance that charge is part of. This gives me 45-60 days of cash that _if I needed to use_, I could. Granted, that would typically be in an emergency-type situation. That means if I have a flat tire, and my rent is due, and I didn't happen to have the cash ready that second, I don't need to make a decision (yet) or get a payday loan. I can figure out what to do over the next 45 days while not missing rent.
4) Interest. While almost every credit card out there has predatory interests, you can get low-interest credit cards, which can help in a tight squeeze. While it might be worse than a personal loan (depending), other options, such as a payday loan or even lay-away, are very much worse.
5) Cashback & rewards. I can easily get 4% cash back average for purchases I make, without paying any more or facing any inconvenience. Sometimes you run into a 3% credit charge, which I'm okay with if I'm getting similar cash back or the above protections.
If you can figure out a system that gives me all that and can be used nearly everywhere, then I'm all ears. But any new system needs to address the above.
Cashback is only a thing because those payment providers are taxing all transactions in the US to an unreasonable level, which just raises overall prices. Great business model though, take 5% to give back 3% and the customer is happy about that.
No, there are plenty of fraud models that affect all payment methods, such as "hand over a box that's full of bricks instead of the product". Settling the payment exactly when the goods are delivered is often not practical.
That's what OLX, most popular "person-to-person marketplace" in Poland does (is there a word for it?)
If you use delivery, the funds are kept in escrow by OLX until you confirm or dispute.
For a seller it sounds more cumbersome too. Having to lock up all the payments you receive is significantly worse than receiving it upfront and paying back in the case of a dispute, and makes some kinds of business completely impossible (think travel agents). It's hard to do usage-based billing - you'd have to figure out how much to ask for as a deposit up-front instead, which is awkward if usage levels differ by orders of magnitude (think cloud providers).
And fundamentally this OLX is taking a very similar role to a credit card network and most of the downsides of them still apply. They're presumably taking a cut of most transactions that they do this for (either directly or through other fees). They presumably make judgements about what you are and aren't allowed to sell on their platform, and at the point where they're big enough to be useful to the consumer they're also big enough to be subject to political pressure about those judgements.
While there are probably some companies that would like to make subscriptions difficult to cancel, I don't believe this is true of dating apps.