As an organization starts to drift from its engineering origins and management gets populated with people who -- either because of increasing emphasis on management versus technical knowledge skills, and/or requirements to spend time on communicating versus building -- are making judgement calls far from the "detail level", is this problem bound to arise?
How does an organization incentivize its people and structure to keep on making the "right" calls?
*What I'm pointing out here is the terrible realization afterwards that the managers of the program were told about the potential damage to the orbiter, but actively denied requests from the engineering org to get help to image/diagnose/potentially repair the damage or come up with mitigations.