The regulators are useless (especially the Irish one which seems happy to shield big tech scum from having to comply with the law) which confirms my own experience raising complaints with the ICO (the UK privacy regulator).
The regulators are useless (especially the Irish one which seems happy to shield big tech scum from having to comply with the law) which confirms my own experience raising complaints with the ICO (the UK privacy regulator).
Yeah, I definitely ignore that law, and I wish 100% of website owners did. It feels to me like 99% of them follow it.
Making your website worse is just a what certain analytics providers want you to do so you keep paying for their services.
It's only worse for the user when the cookie notification is blocking the content, there is no "no, I don't agree" button or clicking it means clicking trough 100 extra toggles.
One might be forgiven for assuming that the law was actually intending to accomplish the reverse of the stated goal. It gives site owners tons of explicit opt-ins that nobody can complain about, even though they were coerced.
DNT is utterly ignored to the point it’s officially deprecated in various browsers and the W3C working group for it disbanded:
https://en.wikipedia.org/wiki/Do_Not_Track
> It gives site owners tons of explicit opt-ins that nobody can complain about, even though they were coerced.
Coerced assent is expressly forbidden by GDPR, so we absolutely can and are complaining about this.
The DSA proposal also has language that appears to be intended to make such headers legally binding: "In order to avoid fatiguing recipients who refuse to consent, terminal equipment settings that signal an objection to processing of personal data should be respected."
17 companies were fined for GDPR violations just this month. Last year, Amazon was fined €746,000,000, Google €150,000,000, Facebook €60,000,000.
The 60M Facebook fine is a welcome development but my point still stands - how much did Facebook profit from breaching the regulation for the 4 years since it's been in effect? That fine should've had a few extra zeros at the end to actually serve its role, otherwise it's just a very small cost of doing business.
For example, the author you linked to is demanding a portable copy of all his personal data from all sources, which Facebook has no GDPR obligation to give him. He seems to have been misled by a form letter he found, which incorrectly conflates Article 15 data access (isn't required to be portable) and Article 20 data access (isn't required to include data that he didn't initially provide).
GDPR enforcement has been extremely lacking as demonstrated by the web being littered by non-compliant data processing consent forms. A compliant consent form should make the "decline" option as prominent as the "accept" one - the vast majority of services currently don't comply (including big names like Google or Facebook) and entire businesses such as TrustArc have been built on providing non-compliant consent forms as a service.
For GDPR enforcement to be considered serious, the fines amounts should be higher than the profits of companies built on abusing user data. If we look at https://www.enforcementtracker.com/?insights we can see that 1,6 billion euros has been handed out so far over a period of 4 years across the entire EU. How much does Google or Facebook profit in a year?
The entire experience of reporting violations is also a major problem and suggests the regulators (at least the UK one) aren't actually interested in enforcing the regulation. The process with the ICO requires that you first get in touch with the company and try to resolve your concern. This takes time & admin work on your behalf and a malicious actor can drag out the process for months. But let's assume that after you've done that and haven't gotten anywhere, escalating to the ICO merely results in them sending a letter. And when the company ignores that too, guess what happens? Another letter which they will promptly ignore too.
This sets the example that breaching the GDPR does pay, because not only reporting a violation requires so much commitment that the vast majority of people won't bother, but even once the violation is reported, the response from the ICO isn't actually an effective deterrent either.
Nothing in the text of the GDPR, nor of any regulatory guidance that I've seen, suggests that the "decline" option has any particular UI requirements beyond merely being present. Again, while I don't want to claim that this or any other regulatory process is perfect, I think the primary reason people in privacy circles find it so frustrating is that they keep trying to enforce things that aren't actually GDPR requirements.
https://ico.org.uk/for-organisations/guide-to-data-protectio... :
> Consent means offering individuals real choice and control. Genuine consent should put individuals in charge, build trust and engagement, and enhance your reputation.
> Consent requires a positive opt-in. Don’t use pre-ticked boxes or any other method of default consent.
> Be specific and ‘granular’ so that you get separate consent for separate things. Vague or blanket consent is not enough.
> Make it easy for people to withdraw consent and tell them how.
https://ico.org.uk/for-organisations/guide-to-data-protectio... :
> What is an unambiguous indication (by statement or clear affirmative action)?
> It must be obvious that the individual has consented, and what they have consented to. This requires more than just a confirmation that they have read terms and conditions – there must be a clear signal that they agree. If there is any room for doubt, it is not valid consent. [emphasis mine]
At this point you could already argue that unless the decline option is as prominent (if not more) than the accept option then the user didn't actually intend to consent and just couldn't figure out how to decline.
> Consent should be given by a clear affirmative act [...] Silence, pre-ticked boxes or inactivity should not therefore constitute consent.
> The key point is that all consent must be opt-in consent, ie a positive action or indication – there is no such thing as ‘opt-out consent’. Failure to opt out is not consent as it does not involve a clear affirmative act. You may not rely on silence, inactivity, default settings, pre-ticked boxes or your general terms and conditions, or seek to take advantage of inertia, inattention or default bias in any other way. All of these methods also involve ambiguity – and for consent to be valid it must be both unambiguous and affirmative. It must be clear that the individual deliberately and actively chose to consent. [emphasis mine]
Seems like that's cut and clear.
Don't get me wrong, I'd really like companies to design this way on principles of general user friendliness, but I don't see much evidence that anyone involved in creating the GDPR intended to require it.