It sounds like that company was just dysfunctional.
In re-reading my comments, I think it's easier to interpret what I wrote in an only negative way. I think that dealing with technical debt is would be a topic that the company does poorly.
On the flip side, they build new products quickly and use new tech often. I consider the organization to be similar to other big-company feature factories. There's a degree of dysfunction in that, but also has a purpose.