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That convenience has to be let go when working on operations-critical services. This feature is an absolute necessity in a lot of cases, and of course employees can complain, but not resolving certain issues urgently can mean that an entire hospital's system stays inaccessible overnight, or worse.

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Missed the point. If that operation is so critical, give me a workplace owned device to deal with it. My employer is not getting superuser access to my personal devices.

they do not need super-user permissions. That would imply that the phone has to be rooted. over-coming certain settings that apply to regular apps? sure. but that's a very android/iOS specific feature-set that is exposed to all app developers.

They need superuser on Android? On iOS I just give permission for an app to send critical alerts. It's a hard requirement for apps like PagerDuty.

They do not need superuser, they can just request the permission to bypass DND. I believe apps can't tell if you gave them the permission or not, so there is no way to "force" users into this.

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