Yes, it's a simple mistake but how was a system allowed access to our global environment that this edge case was never calculated? In many of the meetings, the common issue is communication even between co-workers on the same team, and between internal platform providers. One case was an outage on the storage backend and realized after a long meeting that the internal SLA was much greater than we expected (and which the systems would timeout). It only worked for so long as storage utilization was extremely low.