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Comment by mirkules | Hacker News Reader

I know nothing about luggage transit, and any idea of a solution for lost luggage I could come up with is more likely naive than not.

Could you define why lost luggage is an unsolvable problem? What makes it so difficult?

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logistics.. its amazing that MORE luggage isn't lost on a daily basis. I traveled every week for 10 years, lost my bag maybe 4 times? usually around a holiday where the airports are burdened with extra people (and 75% of those lost bags were out of O'Hare... )

sure it seems simple take a bag put it in a tube, take it off the tube give it back to the person.. but man, probably 30 people touched that bag in that process, countless conveyer belts, several trucks.. add in TSA and it doubles the handling

There's also significant fanout and sometimes very short layovers. One plane might have luggage that goes to five other planes. Also, the vehicles that transport the luggage are not airtight, so bags can fall out of them. This isn't to mention human error in the scanning process (forgetting to scan something, scanning a bag and then not moving it, etc.).

Had a bag that from all available evidence after the fact fell off a conveyor at SeaTac and got stuck somewhere. Very directional scrape damage on the bag. Found within 13 hours of me filing a missed luggage complaint, but due to a lack of good photo evidence (and alas throwing the no longer fit for purpose bag away) I did not get the cost of the replacement bag comped by Delta.

probably not relevant but one time my mid-trip flight landed late. I ran to the connecting flight and made it on board but my luggage did not. I did get it the next day so the system worked but it just points out a complication I hadn't personally considered before.

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