> My spouse worked for the state government as part of a benefits/disbursement program. She took phone calls from benefits recipients. Some who are disabled, on unemployment, or generally within the states bar to qualify for tax payer aid. > The pay was slightly above minimum wage. My spouse quit after about a year, during which my souse constantly suffered from verbal abuse and even callers who didn’t qualify threatening to murder my spouse unless they received cash from the state.

This feels like a particularly unfair anecdote in the context of what we're talking about. Imagine for a second that the tables were turned and your spouse was disabled and unable to work: Everything is harder – they can't leave the house without someone to give them a ride; maybe they have to use a wheelchair, which makes everything twice as difficult. They're in survival mode every day.

Not only do they rely on the state for money to eat, to pay rent, to keep the lights on, but doing anything enjoyable is challenging. They have to navigate a byzantine system that is DESIGNED to make qualifying for support extremely frustrating, and then have to stay on top of getting their benefits regularly. The system has literally trained them to react to any issue with anger because they know that whenever a problem occurs, it could be weeks or months until they get the money they need to survive.

I'm not saying that your spouse's experience was justified in any way – dealing with that requires a hell of a lot more than minimum wage! – but (theoretically) this particular problem would go away with something like basic income, where most of these people would have their basic costs covered. They might still have "disability" to help pay for all the other stuff disabled people have to deal with, but at least they aren't relying on a sclerotic bureaucracy to eat, yunno?