Since this is a technical community, and you're a technical person who presumably knows how iMessage / Apple's infrastructure works, can you explain if this is correct:
- I'm an iPhone user with phone number N. In Apple's system, I'm flagged as supporting the iMessage protocol. Presumably Apple has some gateway that routes messages, and this sends me down the iMessage route.
- I swap phones. I now own an Android device. I have the same phone number N.
- Apple's system is slow to update, and its gateway still sees me as an iPhone user supporting the iMessage protocol.
- All messages from other iPhone users to my phone number are routed incorrectly and I don't receive them until Apple updates its gateway to use SMS for my phone number.
If the above is correct, what would you call that? People who want to contact me have no idea what a protocol is, but Apple has impacted their ability to communicate with me. They think all text messages are the same, but this layer Apple has built isn't open or interoperable, and is additional friction for anyone wanting to switch off their platform.
It's very hard to excuse this behavior.