I have had to learn this lesson the hard way when I assumed that Disney+ was going to flop when a lot of the senior engineering talent supposedly quit during the ramp up. What I didn't realize was that technology isn't as important as other things when you have a moat. Disney+ ended up relatively successful despite their technological hiccups. Same reality with ASML.
Internal software is messy. Testing is also messy. Lots of things need to be automated. End of the day, it’s a bunch of hardware people.
The exciting stuff are the physics simulations. Modeling how lens aberrations affect the light that passes through and how to correct for that.
And how can the risk managers know so much about potential regressions? Are they a panel of former engineers?!
So many questions
It's more like getting custom-made artisanal goods: each machine has a "father/mother" from its 'conception' til delivery who treats it as their (work) baby. Then a special plane will fly the machine and a team of dedicated engineers will spend weeks in your fab doing install / validation. The process is long and complex.
Downtime are really painful and expensive so the philosophy is "better copy paste the code rather than change what's working". downtime are not very frequent but people are just the least expensive / worrying thing there. It's not like you can easily start a competitor...