My verdict is: the hardware is usually GREAT but MacOS isn't. It bothered me when I quit the platform ages ago, and it is still bothering me now: little I care about has changed or improved. New annoyances though!
In aggregate I'd say I've spent ca. 15 hours staring at the beachball. Intrusive admin software has been a problem in the past for sure -- especially at Google -- but I've bought dozens of these for home use as well. Either 90% of their units are defective or we're using our computers very differently.
Terrible keyboards are another thing entirely, Lenovo went through a bout of that with the X1. My gripes about Macs are almost entirely about OSX performance/reliability and command-line habitability: version over version, it almost never improves. For my workflows