The same situation could occur between friends:
- I'm bored, what should i do?
- You could bake cookies, or you could jump from a cliff.
In this case, irony/context is preserved. If my friend calls a "I'm bored" phone line service, and they tell them straight ahead to jump off a cliff, i'll certainly hold that phone service responsible for what happens next.
so CSPC needs to fine google for their "I'm feeling lucky" feature?
And search engines certainly do give on answer, google "are eggs good for you" and you will see an answer highlighted at the top of the page.
The system Amazon's designed, built, maintains, and runs, actively interpreted the request and out of thousands or millions of answers, specifically selected THAT ONE to return as the result.
They obviously had somewhere between zero and massively insufficient filtering process to filter out inappropriate or non-responsive answers. They presumably have filters for porn and vulgarity, which would cause an uproar, but are not bothering with life-protecting.
This is because either 1) Amazon are too stupid to anticipate the problem, or 2) they did anticipate the problem and don't care enough or figure, like Ford did with the Pinto, that the costs likely damages are lower than the costs of making it safe.
Either way, the only ethical choice is to not field that product. Amazon did not take that choice.
>>And, whatever logic is used, does it also indicate Google, Bing and Yahoo endorse it as well?
If they are providing similar answers to children, without caveats, yes, of course.
Microsoft shut down that Hitler-loving "Tay" "AI bot in a hurry for some offensive speech - doing a LOT less than deliberately telling children a good method to have fun by electrocuting themselves.
Even if you cannot explain the inner workings, — and actually ESPECIALLY if you cannot explain the inner workings, if it is YOUR bot, it is YOUR responsibility.
Utterly disgusting to hide behind "it's just the algorithm". When L5 self-driving cars from Acme corp start driving off of bridges and running over bicycles, shuld we just let Acme and their apologists say "oh, it's just the algorithm/AI, not our fault, we don't need to fix it"?