Huge amounts of stuff is never returned, either because the repo guys were careless/stole it, because retrieving is hard/inconvenient for someone who no longer has a car, or because the owners just don't care.
Not that payments shouldn't be kept up to date. But that it moves decision making on the issue to a corporate entity a million miles away and you can bet there won't be any accounting for personal situations, or admin errors, or anything else. Your car will just be gone.
Sorry, f@ck tesla on this.
If the loan is secured on the car then it's not "your car" until the loan is paid.
But sure you're right, mistakes can be made and being able to switch off your car remotely is somewhat dystopian even if you're 100% in the clear.
Mail goes to the wrong address, e-mail ends up in spam (looking at you, Google), a pin code is lost, meaning you need time to identify yourself or etc etc etc and you're basically lucky or not as to you you're dealing with as to how it gets resolved.
Many people living on the edge financially are so stressed that they have trouble prioritizing things in what would seem to be a logical choice to someone on the outside. What is often not understood is that honest (and early) conversations with lenders can frequently lead to adjusted terms to help people get through a difficult period. Without that conversation, they lose transportation access which leads to reduction in job opportunities, and then the whole thing starts to spiral. Very difficult.
I mean, I wasn't even searching for this, but this appeared in my twitter feed this morning. For your consumption:
https://twitter.com/BBCNews/status/1473187956022251523
I just don't trust companies generally in these situations.
That's how you get insane squatting laws where you can't remove people that are illegally occupying your property (house, apartment, etc) for years. The process becomes badly choked in the sob story process which the squatter takes advantage of.
And very obviously all that would happen if you allowed the sob story process to become common in auto loans, is a huge backlog of people would become delinquent and abuse it, knowing they can drag out the consequences for a very long time.