The reviews are compromised. The review analyzers (FakeSpot, ReviewMeta etc) get progressively unreliable and hence compromised. Review sites like the Wire Cutter that were wonderful places to read great long form reviews of products are unfortunately compromised as well.

With so much money in play, the platform will pretend to care as most customers purchase more to replace bad products rather than seeking recourse against sellers. All this I suppose is what keeps big box stores alive.