https://travelhead.medium.com/rampant-cheating-on-chess-com-...
LiChess on the other hand has incredible cheat detection algorithms, and I’ve only reported one cheater in the dozens of games I’ve played since quitting Chess.com and moving to Lichess.
(I’m approximately 2350 on LiChess).
I’m not good enough to instinctively suspect cheaters, and running post-game analysis on all of your games seems like a big time sink for little gained.
Another possible (dark pattern) solution would be an option to only play against other paying customers. I’d assume players who have paid would be less likely to risk losing their account. This would probably be a revenue boost for chess.com but might also upset free account holders.
Also, if chess.com shadow-banned accounts by only matching them against bots instead of real players maybe they’d be less likely to immediately create a new account.
There’s definitely a large swath of cheaters in the 1900-2200 range on chess.com.