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Depends which provider you host your crap with. I’ve had real trouble trying to get a top tier incident even acknowledged by one of the pre cloud providers.

To be fair when it’s AWS when something goes snap it’s not my problem which I’m happy about (until some wise ass at AWS hires me) :)

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> Depends which provider you host your crap with.

That's what I'm saying: you host it yourself in facilities owned by your company if you're not willing to have everyone twiddle their thumbs during this sort of event. Your DR environment can be co-located or hosted elsewhere.

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