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For people who aren't British or UK-resident, a reasonable example would be working out how to move to the UK for a job — what visa to apply for.

Start at https://www.gov.uk/

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I tried to do this and found it very easy. I suppose it would be a more stringent test for someone who is ESL and not very tech competent.

I am impressed with the careful and clear use of language to explain everything. It is just so easy to understand what is going on, where I am on the site, and what I need to know.

1 in 6 adults in the UK have poor literacy skills [0] so it's important for the Gov website to clearly give information to people who maybe don't have the best comprehension even in their native language, especially when it comes to government/legal matters.

[0] https://literacytrust.org.uk/parents-and-families/adult-lite...

A friend, tried to apply for a heavy goods vehicles driver visa; but he couldn't find a simple how-to, unfortunately.

https://www.bbc.com/news/business-58670792

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