HP to produce one more batch of Touchpads
h20435.www2.hp.com
h20435.www2.hp.com
Sell loads at a loss, I mean really loads. Announce that the platform isn't dead after all. Use the fact that so many people have the devices to bring in app developers, make it a more desirable platform. Then, when their future devices sell for a profit, people will actually want them.
First, HP is a big company that has much better ways to turn money into more money than making something people are unwilling to buy at a reasonable price.
Second, growing the webOS ecosystem in this way founds it on false principles. Everything that seems to work when you're selling for a loss, might not work at all when you're selling for a profit. Just imagine if HP started off selling a $99 TouchPad, blowing out the doors, piling up billions in debt, and then found out everyone wanted an iPad when the price went up to $500. Oops.
The best modern example of this I think is Groupon. Groupon has been growing like crazy by taking a huge loss. For every dollar it takes, two dollars go out the door in the form of advertising and client acquisition.
Groupon is already of questionable value to some businesses. When the time comes for Groupon to fix its profitability the value proposition may be lost entirely.
Heck, I'd like to buy a Touchpad at $99, but only because I'm interested in getting Android to run on it, which is probably the last thing HP wants.
Suppose they invested $1b more. At a loss of $150 / device that would let them put ~6 million devices into the ecosystem, not counting phones. 6m devices would get it off to a start but it is still not enough to get it within an order of magnitude of the iPad and probably won't even get you ahead of the plethora of Android makers who will most likely sell more than that combined.
If you can't pole vault at least into a solid second place then you've essentially made no strategic gain at all - you're just in a slightly better third place.
However, it'd be a pretty tall order to get $200+ dollars per person out the HP App Store especially when Apple has pushed the expected price down to $1 for most apps. Also, with a device price so low I'd have to think you're already targeting the cheapskate market to begin with, so there is no reason to think these particular customers would be willing to buy tons of apps.
Clearly you'd prefer to be Nintendo and sell the hardware for a profit while also collecting generous license fees.
Sell hardware at a loss and make it up on software. Console makers have been doing it for some time now.
Another, rather remote theory is, there is a buyer for WebOS, perhaps Samsung per some rumors, and that is funding this batch to get more devices in the market before it is able to bring its own device. But, it seems too far fetched.
I hope that's the case, though, bcse I still love Palm, and would love to see WebOS succeed.
I, along with many others, derided the $499 price point, and called it stupid. $99 is fantastic, but they've obviously decided against making it a long term viable business for them.
Despite what many others said, I strongly believe these would have sold well at $249-$299, and could have enabled HP to make a play to be a strong outside third, and then possibly a second, in the tablet space.
Try to use a console without buying games. Hope you enjoy navigating menus!
I picked up an AppleTV 2nd gen for Netflix and streaming media because it runs silently at 6W, compared to the fat PS3's 170-200W. Depending on how much you watch, the AppleTV might pay for itself in energy savings alone in 12-18 months.
And it's precisely why it took Sony a while to make any money out of their PlayStation division. They underestimated how many people would find it useful 'out of the box'.
It's a great Blu-Ray player that just happens to play games. Sony sold it as the other way around.
Also if they can't directly monetize their hardware, this might be a strategy that Amazon (or Google if they ever make an in-house tablet) should look at since they both have large web platforms to extract life-time value of hardware owners.
It is almost as if Sony and Microsoft have made an agreement to keep the current consoles going.
It would have to be a better ecosystem than android which I don't see happening after hp dropped it themselves.
http://developer.palm.com/blog/2011/08/the-work-of-webos-con...
Just my speculation though. All around terrible, terrible decisions with regards to WebOS, the Touchpad and the Pre3. It's been really amazing to see just how badly HP keeps handling all this. I do hope it won't spell the end for WebOS though, as I honestly think it's a contender against iOS, which is something I don't personally think about Android.
http://news.ycombinator.com/item?id=2649475
"...Peter Oppenheimer added, “We run the App Store just a little over breakeven,” implicitly making the case that the App Store was not a big profit generator for the company."
http://www.macobserver.com/tmo/article/apple_app_store_runs_...
If Apple can't make money from apps, do you think HP can do better? How viable would it be to sell hardware at a major discount and hope to recoup it from apps (as others here have noted)?
"We took a $100m loss on the first batch of TouchPads, what's a couple million more?"
I find it hard to believe anyone approved an entirely new order of parts at $300 BOM just to sell them for $99.
"Before I share, let me first say thank you for enthusiasm for this product. Since we announced the price drop, the number of inquiries about the product and the speed at which it disappeared from inventory has been stunning. I think it’s safe to say we were pleasantly surprised by the response.
Despite announcing an end to manufacturing webOS hardware, we have decided to produce one last run of TouchPads to meet unfulfilled demand."
They didn't decide to produce one last run to meet unfulfilled demand, they're producing one last run to get rid of unused parts. Just put the new devices up on the store and send out a tweet; don't spin this like some grand gesture to please your adoring fans.
If you're voting it down, just be sure you're not doing so out of disagreement with the points raised.
Sometimes people feel the need to register disagreement but can't be bothered to write a specific reply as to why, and while it sucks that many people do that via downvoting the contribution score, it is understandable why they do it and there is probably a better fix for it than just telling them they shouldn't do it (they won't listen).
It doesn't matter what the common practice is. What matters is preserving the integrity of the discussion.
In fact they should turn this accidental success into super-success by creating HUGE WebOS ecosystem for at least a year and then decide what to do with it - they can get more money by selling or licensing the whole ecosystem with millions and millions of users worldwide than wrapping things up pre-maturely ... also can you imagine how much they could make if they start streaming & selling music, movies, ebooks etc. thru their ecosystem ...
Here's how I'd think about
$100 -- I'd Bite $110 -- I'd Bite $120 -- Okay $130 -- Uh, maybe. I'll flip a coin. $140 -- It's an okay deal. I might pass. $150 -- I'd probably pass.
That's my curve. Others have their own curve. If everyone is like me, which they're not, $125 is probably the right price point. I can't imagine spending $200 or even $150 for webOS.
Here's to there being an Android release in the next month or so!
Also in support of this are the crazy prices people are paying on eBay for them right now, upwards of $250 for a 16GB model. It's pretty clear they could have sold them off quite briskly at $150/$200, possibly even just as fast. It seems the resellers nabbed most of them anyways.
I live in Canada, I ran out of my house and hopped on the subway the moment I heard the news and I posted the first comment on the TIMN article about the fire sale from my phone on the way. I checked the Best Buy, Future Shop & The Source. I also ordered two online, one from Best Buy and another from Dynamism.
I didn't get a single one, or even see one being purchased. They were all gone in the first 20 minutes from retail, employees bought up any remaining retail stock at smaller or less urban stores that night. Online stores sold out while I was on the subway.
That wasn't just high demand, that was completely insane demand. There is just not a snowball's chance in hell that a $50 bump would have a serious effect, other than possibly dragging the sell out process from minutes to hours. It may have also saved a little money in CSR wages, considering a bunch of businesses had to cancel hundreds and thousands of orders that Monday.
> the sales are not a linear correlation of the pricing.
This is true, likewise it's not this extremely clear line where $100 is absolute Black Friday-esque insanity and $150 is gathering dust on the shelf.
$250 for what is essentially a handy, high-tech toy is about right. Plus, HP wouldn't be senselessly bleeding so much cash. Ebay sales show up people are clearly willing to drop $200-250 on the things, there's really no reason they should have or should keep selling them at $100-150.
http://www.isuppli.com/Teardowns/News/Pages/HP-TouchPad-Carr...
Time will tell if they can pull it off though.
The $99 price point set off a feeding frenzy on this sale, and once that frenzy started people who were trying to buy the unit for $99 and failing (due to all the retailers overselling stock and then cancelling orders) were able to rationalize themselves progressively higher until they were okay with the $250 price.
I'm not convinced there would have been nearly as big an uptick if this started out with a price drop to $250. Certainly sales would have jumped, but I don't think it would have been nearly as drastic as what actually happened.
Consider this as well:
http://www.zdnet.com/blog/hardware/hp-single-handedly-destro...
HP has set the bar pretty low for tablet pricing. All these new Touchpad owners now have $99 in their head, and when it comes time to upgrade, they will probably walk away from the more expensive options.
Personally, I don't think there is a tablet market, just an iPad market, and a big part of that has been price. Only Apple is Apple, and nobody else can demand that kind of money for what is essentially a toy and get away with it on the scale they can, for various reasons. Had HP set the bar at $200-250, they could have made the sales they were hoping to make, lost less money and still potentially make money on future, cheaper to produce hardware; or at least left that door open for another company to license their OS and do so. Nobody can make money at $99 without some huge profit margins from something else, and I don't think the tablet market has that something else (yet). Now, a lot of tablet consumers have that $99 price in their head, and it's going to be a hard sell getting them to spend more in the future.
They should lower the price to the point where the clear out inventory. But not lower.
Considering how much unmet demand there is at 99$ it's obvious that have not even come close to optimizing the price/demand curve.
That suggests that they could probably move units pretty well at $199 -- it's below another psychological barrier from $230, and definitely still seems extremely affordable compared with the iPad or even the Asus Transformer.
I'm not sure if they had a reason for marking the units down to $99 (e.g. "we need to get these things off the books as soon as humanly possible to get a clean slate") or if they just made a huge mistake.
Next question. Word of mouth. If those people like your app, they’ll tell friends. Will those friends have WebOS tablets?
Let’s talk about the lifetime value of your code base. How long can we expect to make sales of your app? After we have saturated the market of existing Touchpads, will there ever be another piece of hardware running WebOS to sell to new customers who might buy your app?
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Right now, I’d say this is a cherry-picking exercise. If you can port an existing app to WebOS and make money on a short-term basis over and above your porting costs, fine. Otherwise... Android and iOS are the two front-runners with Windows-Phone-whatchamacallit a distant third.IMHO.
Good platform for quick wins. Mid-term and longer, it'll largely depend on whether webOS finds new hardware with which to keep it alive.
It's still very curious why they called an end to the hardware production BEFORE they had someone lined up to make new devices though.
Also, registered developers are having to hunt to find retailers with existing $99 TouchPads, instead of HP giving WebOS developers early access to buying a device. If developers can't even get a development device when they want one, there isn't much hope for a diverse App Store
We are grateful for your patience and loyalty and to show our gratitude, we are offering you an exclusive one-time opportunity to save an additional amount on all of our products, valid through the end of the day tomorrow, Wednesday, August 31, 2011. You'll save 25% off all printers, ink, HP accessories, and PCs starting at or above $599.
Not bad, if there's something specific you want.
Sure, they're doing some boneheaded stuff lately, but I couldn't resist buying some. Buying $1 for 88 cents is usually a good move. I sold some TIPS bonds to buy shares.
Disclaimer: Obviously I just bought some of the stock. I'm not sure if they're selling for below their liquidation price. Check the financials yourself and do your own research. Etc, etc.
I had some USD, didn't see any good buys, and wanted to stay liquid in USD. I figured inflation was definitely coming, so even if interest rates rose (unlikely anyways, but the only real risk) it'd likely be cancelled by the inflation premium.
The bonds appreciated around 7% in four months, so it worked out okay.
I actually considered setting up a web service for companies doing such a thing. I think the proper way would be to create a lottery where everybody could register in peace and there would be a couple of lucky winners.
A similar thing happened with sparkfun electronics when they offered shopping up to 100$ (or something) for free - except it was impossible to get the order form to load, resulting in lots of wasted time.
In the end I tend to be angry at the company for wasting my time. So companies, if you want to be generous, at least do it in the right way.
Every few weeks, without fail, before and after Amazon acquired the company, the site goes down as a hundred thousand people refresh the page trying to get the order form to load when that item is for sale. It's very frustrating and there are thousands of posts in their forums every time it happens from people that were there and tried to buy but couldn't get the order form to load before it sold out.
A lottery would be better.
Here, they see a rather unusual demand and must have made some calculation that making the original 'n' units and earning good will by doing that, per the original contracts is better (even at a loss) than breaking contract and paying the penalty at a loss of goodwill.
That said though, I bought one and never thought I'd love it as much as I do. Maybe I'll be able to get a 2nd.
They will drop the price, and every person that owns an iPad will buy one, they might lose their ass on the hardware, but what happens when they release a really nice app store and they have a zillion people now with their product in hand?
I know it sounds far fetched, but.. its working, no? All they need now is the app store (is it already created?)
The Touchpad sale thus far has tarnished the reputations of a few third party resellers who mishandled inventory management during the firesale, see:
http://www.amazon.com/gp/help/seller/at-a-glance.html?ie=UTF... (note 30 day negative percentage)
http://www.resellerratings.com/store/Onsale
http://www.resellerratings.com/store/Datavis
By making more units HP comes across as the 'good guy' here towards the (perhaps bargain-minded) early adopters and gives people an increased positive impression of the WebOS brand and I think they are hoping that'll help them get back something closer to what they paid for Palm when they attempt to resell it all (which I think they will do, though obviously this is just speculation on my part).
Even if you think they're off by 10%, $99 would never work.