iTunes now costs $1.3 billion/yr to run
asymco.com
asymco.com
- Credit card processing
- The largest marketplace with the most paying customers
- Download hosting
- Promotion
- Highly available document and key/value store infrastructure
- Keeping junk and malware out of the store, which maintains user trust.
I'd argue that, like most emotionally influence business decisions, Apple sticking with the same percentage is a good thing - witness how the markets vary when things are up in the air politically.
Keeping the same policies for a long time allows businesses to plan appropriately as they know what they're going to get, even if it's not ideal.
Also, Apple has changed their subscriptions policy: http://www.macrumors.com/2011/06/09/apple-reverses-course-on...
Seriously? The 30% on apps, the 30% on in-app purchases, 30% on subscriptions, etc., each caused an uproar when they were announced.
Not to come across as an Apple apologist, but seriously, it wasn't even that frickin' long ago... even in internet time.
Those who do not remember the past are condemned to repeat it, repeatedly, in online forums, but in a badly twisted and inaccurate version.
Apple can destroy your business by changing a rule that makes your app ineligible for the App Store (or at least unprofitable, most recently seen in the whole in-app fiasco). There's not a way to distribute outside of Apple, so if Apple doesn't want to distribute your app then you have no business.
And what good is a marketplace with some of the worst discovery ever? I mean, there are now hundreds of thousands of apps. Finding high quality apps on the app store is like finding a needle in a Utah sized haystack.
I much rather do my own marketing, have a user download the app off my website or heck, Amazon (which actually has a decent recommendation engine).
And keeping junk out? Have you seen most of the apps? I mean the number of them that haven't been updated in years is staggering. The number that are essentially clones churned out by some make-an-app framework is ridiculous. The signal-to-noise ratio on the app store is awful.
Credit card processing? Not having to do anything is worth 4-5%.
I do. I made a couple small and quick apps. They have made several hundred dollars. I attribute that almost entirely to Apple's promotion of them, mostly by having them show up in iTunes search results which Apple promotes. Also having them show up as recent releases.
My promotion consisted of linking them on my websites. If that was all it was -- my website links and nothing else -- I think sales would be near zero.
For better apps, Apple's promotion is even more valuable. Definitely no where near 2 cents.
"weight counter"
"hike mapper"
"vnc client"
People search for solutions to problems as often, or more than, specific apps. Appearing in that lineup is an important opportunity.
Apple helps those who help themselves.
Releasing an app with no marketing plan in place, app store or not, is stupid. It's why there's an incredibly long tail on the 300k or so apps.
If you're an indie developer, you have to remember the actual developing is only half the job.
Ask some of the developers[1] of popular apps how much more money they make when the App Store features their app in front-page promotional material. It's a lot.
[1] I believe Marco Arment mentioned this in a Build & Analyse episode a few weeks ago, re: Instapaper.
Being reviewed on some site is nice, but it's a negligible rounding error compared to being featured on any list on the App Store. I'm sure any dev who's ever been featured will agree that App Store placement is the biggest single factor in sales.
Even if you are cynical and assume a certain amount of money is moved from one department to another, he can't say something on the record like that, if it isn't basically the truth (these numbers are audited and are subject to Sarbanes–Oxley. So, even assuming a small amount of shifting money around between departments and his fudge factor "a little", I think you could at most say single digits, for example: 5% if you want (or whatever small % you choose), it is still close enough for normal conversation to say its break even.
AFAIK only if they're large enough to make a dent in overall AAPL financial picture.
Saying that iTunes is run a bit over break even – which Apple did during their conference calls – while making something like 300 million is very likely illegal and not something Apple would do.
I'm not particularly attached to that postion and willing to be convinced.
http://www.eetimes.com/electronics-news/4068357/Apple-restat...
http://www.betanews.com/article/SEC-Charges-Former-Apple-Cou...
http://arstechnica.com/apple/news/2008/07/steve-jobs-and-com...
From the wiki:
http://en.wikipedia.org/wiki/Steve_Jobs#Stock_options_backda...
Edit:
Thanks for the silent downvotes with no replies.
Here's the relevant quote from the first link:
In the filings, Apple (Cupertino, Calif.) acknowledged that the company faked documentation to indicate that a grant of 7.5 million options to CEO Steve Jobs was recorded at a special meeting of the board of directors on Oct. 19, 2001. Such a meeting, Apple said, did not occur.
>And since that scandal, Apple has been fastidious about obeying the letter of the law
And you would know this how? Just because there's nothing revealed right now doesn't mean there is nothing that is going on and might be revealed later. Of course this cuts both ways and I am certainly not implying that something shady is going on, but I am just curious about the free pass given to Apple on here on various things that other companies don't get.
Apple are making money hand over fist overall. First of all, it would be astonishingly idiotic of them to break the law for such relatively little potential gain.
Secondly, it wouldn't make any sense of them to nickel and dime customers for such a tiny little part of their overall business. This is peanuts to them.
The AppStore's purpose is not to bring in a relatively tiny bit of profit to Apple, it purpose is providing reasons for developers to invest in their ecosystem, and for customers to buy their hardware, where their real money comes from.
So Apple gains 1.07 billion with their 30% cut and spends 1.30 billion?
In other words, Apple digs into their own pocket for 230 million dollars in order to run it? And people still complain about Apple's 30% cut. Wow.
If we add the content margins from music and apps ---> and assume the store runs at break even <--- we can get an idea of what it costs to operate the store.
Asymco's analysis always seems to have some completely unsupported claim at the center of its logic, thrown in almost as an aside. The portion marked with arrows is the questionable bit this time. While the numbers aren't broken out directly in their market filings, it is both obvious from their behavior, and support by quite a number of analysts that the App Store(s) return significant operating profit to Apple.
Cook suggests they run the service "just a bit ahead of break even" which would suggest that they're up instead of down, but even that presumably dubiously includes a large swath of media buys that are arguably more promotional for the ecosystem as a whole than simply getting iPhone users to go buy an album or app today. There's a reason that they don't break it out: pissing off their content partners.
Think about it. You don't fight tooth and nail for 30% on bringing content in house (ebooks, etc.) if you're somehow only going to break even on it or worse.
Just on the face of it, it's wildly improbable that you could spend over a billion dollars operating ITMS.
Just on the face of it, it's wildly improbable that you could spend over a billion dollars operating ITMS.
Surely it isn't that much of a stretch?
I'd be surprised if the music companies weren't taking a big chunk of that, and server/bandwidth costs the lion's share of whatever scraps are left.Price is what you charge your customers, cost is what you have to pay to make the product, revenue is the number of sold products times the price, profit (or loss) is revenue minus number of sold products times the cost.
In other words, "the infrastructure for the store and payments to everyone other than artists and app creators costs $1.3b a year, but Apple's 30 percent cut of everything produces about $1.3b a year in revenue, so it all works out."
iTunes music: must make money. There is no review process, the labels handle everything, and the file sizes are tiny.
iBooks: Probably loses money, based on a gut feeling for how many people are actually buying books on iBooks vs Amazon.
Mac App Store: Probably losing money at this point.
iOS App Store: Could be break even I suppose. Obviously lose money on free apps, plus the review process can't be cheap.
Free apps still need a $99/yr developer fee, though one could submit a whole lot of free apps.
iTunes TV, on the other hand, is probably more profitable, due to higher unit cost. Books almost _must_ be profitable, because they're in the same range as Kindle books, and Amazon wouldn't be pushing ebooks (and thus damaging their traditional book market) so hard if they couldn't make a profit on them.
Another data point to illustrate that to effect total cost of ownership on a given system, focusing on developer productivity can have a greater impact than operational efficiencies.
I think he's saying SAP is fantastically expensive and doesn't really optimize the business enough to pay for itself.