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Comment by terafo | Hacker News Reader

They have terrible sign up experience, I'm far from only one who hasn't been able to sign up there because of some cryptic error. When I've tried to google that, there were reports of them requiring using email with full name in it. But changing to that didn't help, using different credit/debit cards didn't help. But prices are quite nice as far as I can tell from the outside.

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My day to day browser is a hardened Firefox (plenty of about:config tweaks, resistfingerprinting, ublock origin, temporary containers etc). For signing up to Oracle Cloud I used a tmpfs based Chromium browser (ie: completely fresh, factory defaults) to avoid issues resulting in my hardened browser. Oracle cloud refused to accept my credit card with a bogus error message saying something about fraud and/or incomplete/incorrect personal details. I searched for the error message and someone on a random website mentioned about having issues with Chrome and to try Firefox. I found that quite unusual as it's usually the other way around but I tried using my day-to-day hardened firefox and instantly worked and account activated within minutes. Go figure.

Same here. My sign-up experience was a nightmare and it took 3 weeks (to create an effing account).

I was at a point where I just said "screw this, I don't care about the free trial, just give me an account where I'm supposed to pay for everything". For some reason you have to go through the free trial in order to get a regular account.

I didn't even try out the platform once I got my account. They managed to drain all my energy in the sign-up process.

I'd rather go bankrupt by AWS/GCP nefarious egress fees than having to deal with Oracle again. Serves me right for giving them a shot.

I second the recommendation to stay as far away from Oracle as you can, even if their OCI pricing seems incredible.

They've invested a lot into the signup experience since 2019 but offering a generous Free Tier like this means they also attract a LOT of people trying to exploit it for whatever the badness of the day happens to be.

Providers always have a false positive rate on signup experiences and last time I looked Oracle had provided a way to contact them and say "You got it wrong" (and they are reasonably good at fixing those situations).

This pretty much sums up my experience. After signing up and successfully getting an account then they cancelled the account with no explanation. I tried reaching out to them through several channels and had to create several more accounts just to try and get support. In the end the other answer I ever received was "The error you are getting is intended." Nothing more was ever said or given and I gave up on it ever working.

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