Why didn’t you sue?
That said, I could certainly see why someone might want to avoid devoting their life to fighting Amazon over something like this.
If it is this difficult to fight a tiny business, how does anyone take on Amazon? There are rare people who are willing to lose their shirts on principle, but most people are just trying to take care of their families.
Best long term solution is to not use Amazon at all. That is also very difficult. So we are all stuck with not much choice