The big things to remember:
- We get hundreds of emails per day. I can barely keep up, so I need to use personal filters to weed out stories I'm going to follow up on. That means I trash long emails, emails that don't get to the point, and anything with buzzwords.
- Best thing is always an intro from somebody I know about the company/product. Cold pitches have a much lower chance of working.
- Short, pithy emails. Get to the point in less than a paragraph and then ask if I want to learn more.
- Know the audience. Mashable is a consumer-centric publication -- we don't cover a lot of enterprise news or startups. Our readers DEVOUR great consumer products that help them manage their digital lives though.
- Know the reporter. Mashable has two reporters that focus on startups. Most of my time is spent editing, which means I have less time than I'd like to write about startups. Some reporters focus on entertainment, others on mobile. Know which one focuses on what and try to get the appropriate person to pitch.
- Don't pitch via Facebook, Twitter or anything but email or in-person if you're at an event and find me. Even then though, I'll ask you to email me in case I want to forward it to another reporter.
~ Ben