Sometimes what users want will get you to a billion. Sometimes it’ll kill you. What’s the difference?
All users would like Fords in more colors than black, but all users would also like the low cost that comes from a simplified assembly line and repair center and distribution channel that comes from only having one paint color.
What users want will never kill you, but you have to consider all of the things that they want, not just the most obvious or apparent ones (or the ones with the loudest proponents).
They did, over time, choose car manufactures with different colors. But they also loved the price Ford could get for them making only one color available, at first.
The problem was that getting multiple colors made your car extremely expensive and the car had to wait way longer in the queue for the paint to dry. But only at first, over time those problems got solved and people could get to choose colors for cheap.
Today everybody wants closed 3d printers with swappable heads that could print multiple materials and support. They just don't want to pay USD3.000 for it when they can buy a printer for USD200.
If you want to be successful you always have to listen to your users. But you also need common sense.
Most founders would prefer better than 1% odds of course.