The 2 dimensions of a geometric plane correspond to the 2 orthogonal translations of the plane.
The 2 dimensions of a complex number do not correspond to translations, but to scalings and rotations of the geometric plane.
The multiplication of the complex numbers corresponds to the composition of scalings and plane rotations, which are invertible operations and that is why the set of complex numbers is a commutative field, unlike the set of points of a geometric plane, which does not have such an algebraic structure.
The set of complex numbers can be viewed as a plane, but it must be kept in mind that this plane is a distinct entity from a geometric plane.
(The Cartesian product of a geometric plane with a complex plane forms a geometric algebra with 4 dimensions.)