I'm on the Community Relations team at GitLab. I'd love to learn more about your experience as a member of the GitLab community.
When you say that opening an issue on GitLab doesn't make you feel part of a community, are you referring issues on one of GitLab's projects (ex: https://gitlab.com/gitlab-org/gitlab) or are you referring to issues on open source projects being hosted on GitLab.com?
Community is very important to us so when there are areas for improvement that feedback is really valued.