Hacker News Reader

WTH? I just tried out DebtEye, and without warning or confirmation, they scheduled me for a call with some sort of debt consultant, which happened despite me immediately replying to their email (sent from support@debteye.com) requesting both that they not try to contact me by phone, and that they delete my account. They have failed on both counts thus far. Badly done, I say! Badly done indeed.

View on HN

We don't see a call schedule for you or any calls from us in the past. The email was likely just an automated email from the system before we processed your email to support. Don't worry, we won't actually call you:)

Strange. I definitely got a call from someone claiming affiliation with y'all that referenced info about the plan DebtEye generated at 8:19PM Eastern today (8/23). The number was a chicago number that ended in 0969, and asked me to call back at (866) 771-3511. I hate talking to people on the phone, and had you not called me, I'd have considered using your service.

Oops, apologies for that, it looks like one of the reps picked up your account before seeing your email to support. Your account has been deleted.

Reply on news.ycombinator.com