I have no evidence for this but I expect the experience would be similar to visiting an Apple store.
Sorry to say, that's not competitive with what other vendors offer as business support.
Every time I've visited an Apple store with a problem I've left within 30 mins with either it fixed or a replacement.
What you're describing sounds more like the traditional Dell or HP approach!
One of the best things about Apple is being able to visit a store in almost any major city and getting your problem fixed.
Dell laptops I can get serviced with an onsite tech within 4 hours if I want that level of service.
Experience 1: MBA wouldn't charge battery. Machine functioned just fine on AC power. Expected maybe $300 in parts and labor, out of warranty. No, "this will be $870. Maybe we can look at getting you into a new Mac today?".
Experience 2: reproducible kernel panics on demand from GPU (later acknowledged as an issue by Apple, over a year later). Despite the tech being able to cause the panic too, "our diagnostic tool says there's no problem, nothing we can do".
Experience 3: screen adhesive delamination. "Within normal limits, expected/not abnormal behavior". That one was belatedly acknowledged by Apple, too.
Both Dell and HP business on-site repair service is really good (though I prefer Dell to HP). Depot warranties for consumers are horrible, no matter the company. I've been advising friends and family to purchase business-oriented equipment and pay for on-site warranties (for the intended duration of the lifetime of the product). It makes life ridiculously easier.
Consumer warranties on PCs are universally awful in my experience.
I wonder what sort of issues you had that could have been fixed in 30 minutes or what sort of replacements you've been given? That's not been my experience at all at apple stores and I've been bringing them screwed up laptops to fix for ten years. I've never been just handed a replacement laptop that day, its always been send away the computer for at least a week and they try gutting it and putting in all new parts vs troubleshooting the underlying issue and replacing the perhaps one bad component that is the root cause.
I dumped a glass of water on a MacBook Pro keyboard earlier this year, and took it to the local Apple Store (in DC) under AppleCare+. After verifying that it in fact wouldn't boot, they told me to leave it for repair and they'd update me. I picked it up about a week later repaired.
Based on the PDF documentation I got with the pickup, they shipped it to a third-party repair shop in Houston (CSAT Solutions), which removed every part that had tripped the liquid sensor, and replaced them with new parts (logic board, touch ID board, I/O board, and "top case with battery"). The repair shop then shipped the resulting mostly-new laptop back to the Apple Store in DC, where I picked it up.