I would imagine a higher up got very angry every time a batch failed.
After awhile you learn to just keep your head down. Many people don’t feel safe enough to push back. Or they stop questioning after awhile.
Maybe someone was failing batches, and they kept getting replaced until the batches “improved”
At any rate. This is what audits are for.
Did this person never take a vacation, where someone else would come in and see issues? Banks force people to take a month off to force they issued out in the open
I was a wire puller in a factory that refurbished subway cars. High voltage cables cannot have any breaks in insulation because they're carrying a huge amount of power and you could get shorts and fires.
Our supplier frequently shipped damaged cables. Our manager tried working with them to change their packing and shipping method to prevent this, but it still kept happening and it would cause serious delays on the line.
Our manager was under serious pressure from the top staff to straighten this out and would get livid if a new batch of cables came in damaged, often blaming us for improper handling.
Eventually employees learned to "fix" cables coming in with heat shrink and electrical tape to keep manager happy. This was dangerous and when eventually discovered by quality assurance it became a big issue. Manager was moved somewhere else.
> After awhile you learn to just keep your head down. Many people don’t feel safe enough to push back. Or they stop questioning after awhile.
Worked at a foundry where a metal lab tech was caught fudging the numbers for this exact reason.
The floor manager would get angry at the tech for telling him the "wrong" mix of alloying elements to put in the melt after the main charge was molten.
In reality, the manager should have been mad at the suppliers sending him shoddy alloying elements of wildly varying quality. Or he should have been mad at the metallurgist for not putting in the correct info w.r.t. the quality of the alloying elements.