The video and audio quality is still more reliable than anything else I've tried. In the sense of not "breaking up"; not that it's actually high-res audio or video. It's the only one where regardless of participants network or machine quality, the conversation hardly ever gets interrupted.

It also still can show more simultaneous "squares" of video than most (maybe not all anymore) of it's competitors.

Also it's atrocious UI and UX may still be better than MS Teams.

Interesting contrarian opinion. I have literally never met a person who thought this, and I have managed Zoom migrations for multiple companies

It’s cross platform and not owned by a FAANG company

It’s really good at one thing, which is getting people into calls in the Zoom client quickly and painlessly, no matter what device they're on. And, those calls have much better quality than any in-browser solution I’ve tried (e.g. Google Meet).

I agree. Also, those who claim it's more reliable than alternatives seem to have no qualms installing a native app. Like-for-like comparison with browser-based alternatives doesn't perform favorably.

I teach on zoom every week, and the UI is head and shoulders above every other competitor for screen share and annotation.

Google meet, and jitsi meet are both depressingly bad for this use case.

Really? It works well for me. I've never had a problem participating in a Zoom meeting.