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Comment by buro9 | Hacker News Reader

The store was down, but these are the links:

Overview: https://store.google.com/product/pixel_6_pro?hl=en-GB

Buy: https://store.google.com/config/pixel_6_pro?hl=en-GB

Weirdly I kept seeing an internal MOMA login page asking for an @google.com login. So clearly something is broken (I do not work at Google).

Edit: Past all of those problems... error R013 when trying to check out.

Edit: Oh well... I missed out. Sold out before I got past the R013 error.

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Had black Pixel 6 Pro 512GB unlocked in my cart for the past 50 minutes. Spent that time constantly trying to check out but received Error code R013. Now, I just got a message that my cart is EMPTY and it's sold out.

Edit: Product available every 10th refresh or so, but hangs on "trade in" screen. Bypassing trade-in and I now receive Error R008 when trying to check out.

Edit: Trade-in appears to be working again, but back to Error R013.

Edit: Neither Cart nor Checkout screen will load, website returns 500 Error. Not the best purchasing experience I've ever had. lol

Edit: Cart has been emptied again, and now Store website is returning 500 error. Oh, Google

I'm now seemingly at the very end of the order process, clicking the 'confirm purchase' button, the wheel turns, then nothing. Sometimes i have a popup with an obscure error code, sometimes not. It feels like doing a bitcoin transaction :P

Good luck, I am at the same spot and I doubt I am going to be able to get it to go through. The page on my phone is actually freezing up totally and the store won't load at all on my PC.

Certainly a contrast to using the Apple Store yesterday during the M1 Pro/Max device launches. Was amazed that was able to stay up and responsive, 100% expect error screens during launches like this - though not normally from companies who have done so many launches.

Edit 1: Store back up now but still getting order errors...

Edit 2: An hour after launch, back to having store page errors...

Edit 3: Lmao now it says the phone is out of stock. Glad someone was able to order it I guess.

I finally got it in my cart but I can't checkout (Error code: R013, or R008). Somehow the leather case is already "sold out" (not "out of stock") so I guess some people can check out :(

I think we can safely call this a train-wreck of a launch!

Not building my faith in the brand. This is your 6th pixel launch, and you bill yourself as the internet company. lol

You'd expect more from Google at this point!

I bet it's not available yet.

It's not. This is a preorder.

Not seeing that anymore. I'm a Google employee but accessing it from a personal device that I've never logged into corp from. Maybe it got fixed?

Checkout is still giving an error (R013)

Finally got to "Place order" but then "An unexpected error has occurred. Please try again later. [OR_PCVH_01] OR_PCVH_01" sigh

same, now it won't connect with verizon. super frustrating.

Same here, are y'all also trying to check out to verizon terms, or directly through google?

Ditto. I'm on laptop and my Pixel 5. Error R013 for the past 40 minutes when trying to checkout the unlocked version.

Tried both ways. R013 every time.

damn.thanks for the response

I've been trying on repeat, as of now same thing here

EVERYONE PRESS F5 FASTER

Same here, not just you.

i'm now getting an error 500

if you use google fi, the checkout seems to work from there. google store checkout is still broken.

I just managed to get through all the errors and successfully ordered

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